0121 517 1969

Sales Skills

Develop the confidence, communication and persuasion skills needed to build stronger customer relationships, increase sales and achieve outstanding business results.

Duration: 100 Hours
Modules: 12
Qualification: Statement of Attainment

£329.00

12 Months
Unlimited Tutor Support
100% Online Self Paced

Who Is This Course For?

Find out who will benefit most.

Ideal for sales professionals, entrepreneurs, business owners and customer-facing staff wanting practical sales techniques to improve confidence, communication and commercial success.

Whether you’re selling products, services or promoting yourself professionally, you’ll develop the practical sales skills needed to build trust, overcome objections and consistently achieve stronger results.

What You’ll Learn

High quality content, with clearly structured knowledge.

01

Build lasting customer trust through confident and professional sales conversations every day.

02

Discover how successful sales professionals understand customer motivations, communicate persuasively and confidently guide buyers towards positive purchasing decisions.

03

See every sales conversation as an opportunity to build relationships, solve customer problems and create long-term business success through genuine trust and effective communication.

04

Turn customer objections into opportunities that confidently move every sale forward successfully.

05

Know how to prepare thoroughly, present products professionally and close sales with confidence while delivering exceptional customer experiences every time.

06

Move beyond simply selling products by developing the confidence, communication skills and commercial mindset needed to build loyal customers and lasting business success.

YOUR SUCCESS MATTERS

All courses have unlimited tutor support by phone and email, with industry-leading high quality content.

Course Modules

Learn modules one step at a time, and each module leads naturally into the next one.

Module 1

Selling Personality

Module 2

Communication Skills

Module 3

Buyer Behaviour

Module 4

Management Communication

Module 5

Product Knowledge

Module 6

Sales Preparation

Module 7

Selling Process

Module 8

Opening the Sale

Module 9

Closing the Sale

Module 10

Stress Management

Module 11

Sales Law

Module 12

Sales Reporting

Course Information

Everything you need to know before you enrol, explained clearly in one simple place.

REQUIREMENTS

No previous experience required

This course is designed for anyone beginners and suitable for all learners.

Basic computer skills recommended

You'll only need basic computer skills and internet access.

Internet connection required

A stable internet connection is needed to access your course materials and submit assessments.

ASSESSMENT

Tutor-marked assignments

Your assignments are marked by experienced tutors who provide helpful feedback.

Practical assessments

Learn by doing with practical assessments designed to build real world skills.

No examinations

There are no exams. Your learning is assessed through practical assignments and activities.

QUALIFICATION

Digital certificate

Your qualification will be issued as a digital certificate which you can download and share.

Issued on completion

Your certificate is issued once you have successfully completed all course requirements.