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Counselling Skills II

Advance your counselling expertise by applying professional therapeutic techniques to complex client situations while building confidence to manage challenging emotional and behavioural issues effectively.

Duration: 100 Hours
Modules: 8
Qualification: Statement of Attainment

£349.00

12 Months
Unlimited Tutor Support
100% Online Self Paced
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Who Is This Course For?

Find out who will benefit most.

Ideal for counsellors, support workers, healthcare professionals and students wanting to strengthen their counselling practice with advanced communication and intervention techniques.

Whether progressing towards professional counselling or enhancing an existing helping role, you’ll develop practical strategies to confidently support clients experiencing complex emotional, behavioural and crisis-related situations.

What You’ll Learn

High quality content, with clearly structured knowledge.

01

Confidently apply advanced counselling techniques during complex client situations and therapeutic conversations.

02

Discover how advanced microskills, feedback and therapeutic communication strengthen counselling relationships while supporting clients facing challenging emotional circumstances together.

03

See how crisis intervention, telephone counselling, grief support, aggression management, depression strategies and suicide risk assessment combine to strengthen professional counselling practice and client outcomes.

04

Recognise appropriate counselling responses when supporting clients experiencing emotional distress and crisis.

05

Know how to respond professionally to grief, depression, aggression and crisis situations while maintaining ethical counselling practice and appropriate client support.

06

Move beyond foundational counselling by developing advanced therapeutic confidence, stronger decision-making skills and practical intervention techniques for supporting clients through challenging emotional experiences.

YOUR SUCCESS MATTERS

All courses have unlimited tutor support by phone and email, with industry-leading high quality content.

Course Modules

Learn modules one step at a time, and each module leads naturally into the next one.

Module 1

The Counselling Session

  • Microskills integration
  • Present focus
  • Feedback
  • Transference
  • Projection
  • Resistance

Module 2

Telephone Counselling

  • Initial contact
  • Telephone skills
  • Non-visual communication
  • Debriefing
  • Difficult callers

Module 3

Dealing with Crises

  • Crisis definition
  • Crisis types
  • Intervention
  • Trauma responses

Module 4

Problem-Solving I: Aggression

  • Expressing anger
  • Behaviour change
  • Role-play
  • Externalising anger

Module 5

Problem-Solving II: Depression

  • Blocked anger
  • Referral practice
  • Goal setting
  • Promoting action
  • Chronic depression

Module 6

Problem-Solving III: Grief & Loss

  • Grief stages
  • Relationship loss
  • Childhood grief
  • Bereavement support
  • Coping strategies

Module 7

Problem-Solving IV: Suicide

  • Suicide risk
  • Ethics
  • Counselling strategies
  • Alternative approaches
  • Risk assessment

Module 8

Professional Application

  • Case studies
  • Therapeutic judgement
  • Client support
  • Advanced practice
  • Professional development

Course Information

Everything you need to know before you enrol, explained clearly in one simple place.

REQUIREMENTS

No previous experience required

This course is designed for anyone beginners and suitable for all learners.

Basic computer skills recommended

You'll only need basic computer skills and internet access.

Internet connection required

A stable internet connection is needed to access your course materials and submit assessments.

ASSESSMENT

Tutor-marked assignments

Your assignments are marked by experienced tutors who provide helpful feedback.

Practical assessments

Learn by doing with practical assessments designed to build real world skills.

No examinations

There are no exams. Your learning is assessed through practical assignments and activities.

QUALIFICATION

Digital certificate

Your qualification will be issued as a digital certificate which you can download and share.

Issued on completion

Your certificate is issued once you have successfully completed all course requirements.