Cookies Policy
This policy explains what cookies are, why Courses Direct uses them and how you can control non-essential cookies and related technologies.
1. About this Cookies Policy
This Cookies Policy explains how Courses Direct Limited uses cookies and similar storage or access technologies on its website, checkout, account and course-related pages.
0121 517 1969
For information about how we use personal information, read our Privacy Policy.
2. What cookies are
Cookies are small text files or data records placed on or accessed from your computer, phone or other device when you use a website. Some last only for the browser session, while others remain for a set period.
Similar technologies may include local storage, tracking pixels, tags, scripts, software development kits and device identifiers. In this policy, “cookies” includes these related technologies where appropriate.
3. Why we use cookies
- To keep the website secure and functioning correctly.
- To remember shopping-basket contents and maintain checkout sessions.
- To allow account login and remember user settings.
- To remember cookie and privacy choices.
- To understand website performance and how visitors use pages, where consent is required and obtained.
- To measure campaigns or personalise advertising, only where such tools are used and the required consent has been given.
4. Types of cookies
Strictly necessary cookies
These support functions requested by you, such as website security, network management, account login, shopping baskets, checkout and saving consent choices. They cannot normally be switched off through our consent tool because the related service would not work properly.
Preference and functionality cookies
These remember choices or improve functionality. Depending on the feature and applicable rules, we may request consent before using them.
Analytics cookies
These help us understand visits, page performance and navigation. Non-essential analytics cookies are not intended to be set until the required consent has been obtained.
Advertising and marketing cookies
These may measure campaigns, limit repeated advertising or build an interest profile. They require consent where applicable and should remain disabled unless you accept them.
5. Cookies used by the website
The following table lists core WordPress and WooCommerce cookies that may be used when the related feature is active. Exact cookie names can include a site-specific identifier or hash.
| Cookie | Typical duration | Category | Purpose |
|---|---|---|---|
wordpress_test_cookie | Session | Strictly necessary | Checks whether the browser accepts cookies. |
wordpress_logged_in_[hash] | Session, or longer if “Remember Me” is selected | Strictly necessary | Recognises a logged-in WordPress user and maintains the account session. |
wordpress_sec_[hash] | Session, or longer if “Remember Me” is selected | Strictly necessary | Supports secure authentication for logged-in users. |
wp-settings-[user_id]wp-settings-time-[user_id] | Up to 1 year | Preference | Stores interface preferences for logged-in users. |
woocommerce_cart_hash | Session | Strictly necessary | Helps WooCommerce recognise changes to basket contents. |
woocommerce_items_in_cart | Session | Strictly necessary | Helps WooCommerce recognise whether items are in the basket. |
wp_woocommerce_session_[hash] | Typically 2 days | Strictly necessary | Links the visitor to basket and customer-session data stored by WooCommerce. |
woocommerce_recently_viewed | Session | Functionality | Powers a recently viewed products feature when enabled. |
store_notice[notice_id] | Session | Functionality | Remembers that a visitor dismissed a store notice when that feature is enabled. |
6. Third-party cookies and technologies
Third parties may set or access cookies when their services are used, for example payment gateways, embedded videos, analytics, advertising, live chat, security tools or an external learning platform.
Where a non-essential third-party technology requires consent, it should not be activated until you have made the relevant choice through the cookie banner or preference centre.
Third parties process information under their own privacy and cookie notices. The exact provider list should be displayed in the website’s consent tool and kept consistent with this policy.
7. Consent and managing your preferences
When you first visit, the website should give you a clear choice to accept or reject non-essential cookies and to manage categories. Rejecting non-essential cookies should be as straightforward as accepting them.
You may withdraw or change your choice at any time by opening the cookie settings link or consent icon displayed on the website.
8. Browser and device controls
Most browsers let you view, delete or block cookies and configure site permissions. Instructions vary by browser and device. Deleting cookies may remove saved preferences, sign you out or empty a shopping basket.
Browser controls do not replace the website’s responsibility to obtain any consent required before using non-essential storage or access technologies.
9. Changes to this policy
We may update this policy when cookies, plugins, service providers, website functions or legal requirements change. The revised version will be published on this page with a new update date.
10. Contact us
Contact us if you have a question about cookies, consent choices or technologies used on this website.
Courses Direct Limited
14 Holyhead RoadBirmingham
England
B21 0LT
Email: info@courses-direct.co.uk
Telephone: 0121 517 1969
Company registration number: 14503200