Understand Emotional Intelligence to help you manage yourself and others better.

Emotional intelligence, is a good indicator of how well an individual can adapt to the demands of everyday life.

Emotionally intelligent people have a greater self awareness, and a stronger ability to manage their emotions in a positive way, to create better outcomes at work, home and play.

There are 9 lessons in this course:

• Emotions and Emotional Intelligence
• Biology of Emotions
• Ei Models
• Measuring Emotional Intelligence
• EI Applications – Employing Staff
• EI Applications – Managing Employees
• EI Applications in Marketing
• Applications in Relationships and Self-Awareness
• Applications in Education and Training

Each lesson culminates in an assignment which is submitted to the school, marked by the school’s tutors and returned to you with any relevant suggestions, comments, and if necessary, extra reading.

Aims

• Describe the nature, scope, and relevance of emotional intelligence.
• Explain physiological and other biological aspects of emotions and the relationship with emotional intelligence.
• Describe models of emotional intelligence.
• Describe methods for measuring emotional intelligence.
• Describe ways in which emotional intelligence may be useful for employing someone, from the perspective of both the employee and employer.
• Explain how emotional intelligence can be applied to workplace management
• Explain applications for emotional intelligence with marketing.
• Describe tools to develop self-awareness and applications of emotional intelligence in relation to relationships, self-awareness, and wellbeing.
• Describe how emotional intelligence is associated with learning.