Master the art of resolving disputes with our Statement of Attainment in Conflict Management. This course equips you with essential skills to handle conflicts effectively in any setting, fostering a harmonious and productive environment. Learn from experienced instructors through practical exercises and real-world scenarios. Ideal for managers, HR professionals, educators, healthcare workers, and anyone seeking to improve their conflict resolution abilities. Enroll now and enhance your capability to manage and resolve conflicts with confidence and professionalism.
£299.00
Once your enrolment has been received you will receive your enrolment confirmation email which contains your login details within one working day
It takes someone with strength of character, awareness, and sensitivity to the needs of different people to manage conflicts. You also need a solid foundation in conflict management theory. This is a course designed to help you be that person. It will assist counsellors, mediators and other professionals to examine conflicts and help those involved to reach agreements.
Conflicts occur when there is perceived or actual opposition to our interests, needs or values. It is a state of disharmony. Conflicts may arise in many different areas of life such as within or between groups, between two individuals, or between and individual and an organisation. Conflict can also occur in response to frustration when goals or needs are not met, from power struggles, due to cultural differences, due to differences in values or opinions, because or perceived roles, and so forth.
Conflict is often viewed as negative because it polarises opinion, deflates morale and can culminate in violence. However, it can also be positive when it encourages people to become more involved in important issues, clarifies differences of opinion and results in individual growth or group cohesiveness.
In fact, conflict is a natural part of everyday life. Without it we would not challenge each other to do better. Often, it is not the conflict that is the problem but failure to deal with it effectively which has negative consequences for relationships.
The most valuable aspect of conflict is the energy that it generates. Conflict management is not an attempt to suppress this energy, but to use it constructively by transforming it into creative and productive dialogue. Conflict is easier to manage if it is seen as inevitable but not necessarily destructive, and as a problem to be solved rather than a battle to be won.
The course teaches students to work through different types of conflict to encourage people to make better choices.
Lesson Structure
There are 8 lessons in this course:
Each lesson culminates in an assignment which is submitted to the school, marked by the school’s tutors and returned to you with any relevant suggestions, comments, and if necessary, extra reading.
A statement of attainment in Conflict Management from Courses Direct is invaluable for a wide range of individuals and professionals. Here are the key groups who would significantly benefit from this qualification:
Courses Direct provides a comprehensive curriculum tailored to develop crucial conflict management skills. Our expert instructors, practical approach, and flexible learning options make us the ideal choice for those seeking to excel in conflict resolution. Enhance your professional and personal effectiveness by enrolling in our Conflict Management course today.
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